Description: We now have a new Prime Minister in Liz Truss, and we wait to see how her leadership and policies will affect the cost-of-living crisis and the pensions industry in particular with many people having to reduce pension contributions in the current climate. We have also announced the start of the Actuarial Post Awards 2022 by opening the nominations in all the categories, once again we would like to thank Aon, Bolton Associates and Star actuarial Futures for their continued support of our awards. Christina Hill from Verisk provides our main article this month on a new chapter in claims management explaining how technology is bringing efficiency in place of legacy processes. Kirsty Cooper provides comment on how to unlock dormant assets to benefit social and community benefit. Our regular authors also review topics such as emissions from Alex White and cloud-based systems for sales from Tom Murray, amongst others. We wait expectantly to see the impact that the new Prime Minister will make and comment when we welcome you back next month.